winjudi Privacy Policy

This page describes what we collect when you use winjudi and how we keep that data protected. Our privacy commitment is straightforward: we collect only the information needed to operate your account, process payments, and comply with financial regulations. We do not sell your data to advertisers, and we share it only with payment processors and compliance authorities where required by law.

When you create a winjudi account, we ask for your name, email, phone number, and date of birth. Before your first withdrawal, we request identity verification documents (government ID and proof of address). All this data is encrypted and stored securely. We keep it only as long as needed to fulfill our obligations — typically the lifetime of your account plus a retention period for regulatory compliance.

This policy covers how winjudi handles your personal information across all our services (football betting, live-dealer tables, slots, esports markets). If you have questions about your data or how we process it, contact our support team through your account dashboard or email.

What we collect on winjudi

Our data collection on winjudi is minimalist and purpose-driven. We capture only what is needed to verify your identity, process your payments, settle your positions, and comply with financial regulations. Here is what we store:

Account information: Full name, email address, phone number, date of birth, username, and password hash (never the plaintext password).
Identity verification: Photos of your government ID (KTP, passport, or driving licence) and proof-of-address documents (utility bills, bank statements, or government letters from the past three months).
Payment details: The payment methods you register (e-wallet accounts like DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, and bank virtual accounts with mobile banking, local payment, online payment, e-wallet). We do not store full credit card numbers or banking credentials.
Transaction history: Records of all deposits, withdrawals, positions placed, and settlements — including dates, amounts, markets, odds, and outcomes.
Technical data: Your IP address, device type, browser type, and access timestamps. This helps us detect fraud and unusual account activity.

We do not collect sensitive data like health information, political affiliation, or religious beliefs. We do not monitor your browser history outside winjudi or combine your winjudi activity with other websites.

How we use your data on winjudi

We use the data you provide on winjudi for six core purposes:

Account management: We use your name, email, and phone to create and administer your winjudi account, send you login credentials, and communicate account updates or security alerts.
Payment processing: We share your payment method details with our banking and e-wallet partners to process deposits and withdrawals. These partners are bound by data protection agreements.
Identity verification: We use your ID and address documents to confirm you are of legal age and reside in a jurisdiction where our services are available. This is a one-time process for each account.
Fraud and sanctions screening: We cross-check your name and details against international fraud databases and sanctions lists to ensure we do not serve individuals or entities subject to legal restrictions.
Regulatory compliance: We retain your data to comply with financial regulations, money laundering prevention laws, and tax reporting requirements. These obligations are set by the jurisdictions in which winjudi operates.
Support and dispute resolution: We use your transaction history and account data to investigate your support requests, disputes, and account recovery needs.

We do not use your data for marketing emails, targeted advertising, or any purpose outside these six areas. If we detect unusual activity (multiple login attempts from different cities, large withdrawal requests from a new payment method), we may contact you via email or SMS to confirm the activity is legitimate.

Third parties and data sharing on winjudi

We do not sell your data to third parties. However, we share data with specific partners who help us operate winjudi:

Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators, and online payment, e-wallet, mobile banking, local payment banks. We share transaction amounts, dates, and your registered account details with them to complete deposits and withdrawals.
Fraud and compliance vendors: We use third-party services to screen against sanctions lists and fraud databases. Your name and ID details are shared with these vendors for verification purposes only.
Legal and regulatory authorities: If we receive a court order, law enforcement request, or regulatory inquiry, we may be required to disclose your account information. We comply with such requests unless a law allows us to notify you first.
Data processors and hosting providers: Our servers may be hosted on cloud infrastructure operated by international companies. Your data is encrypted in transit and at rest, limiting what the hosting provider can access.

Note: We sign data protection agreements with all third parties requiring them to keep your data confidential and use it only for the purposes we specify.

Your rights on winjudi

We respect your privacy rights. Depending on your jurisdiction, you may have the following rights:

Right to access: You can request a copy of all personal data we hold about you on winjudi. Contact our support team and we will provide it within standard timeframes.
Right to correction: If your account details (name, email, phone) are inaccurate, you can update them through your account settings or ask our support team to correct them.
Right to deletion: You can request that we delete your account and associated personal data. We will comply, except where we must retain data for regulatory or legal reasons (typically a retention period of several years for financial compliance).
Right to data portability: You can request your transaction history and account data in a machine-readable format (CSV or similar).
Right to object: If we process your data for fraud prevention or compliance, you can object. We will evaluate your objection, but may continue processing if legally required.

To exercise any of these rights, contact our support team through your winjudi account dashboard. We will respond within a standard timeframe and may ask you to confirm your identity before disclosing sensitive information.

Data retention and security on winjudi

We keep your data on winjudi only as long as necessary. Here is our retention schedule:

Active account data: Name, email, phone, and transaction history are retained as long as your account remains open.
Identity verification documents: ID and address photos are retained for the account lifetime plus typically three to seven years after account closure, depending on local financial regulations.
Payment method records: Registered payment methods are deleted when you remove them from your account, but transaction records showing that you used them remain for the regulatory retention period.
Technical logs: IP addresses and access timestamps are typically retained for one year.

We encrypt all data at rest using industry-standard encryption (AES-256 or equivalent). Data in transit between your device and our servers uses HTTPS encryption. Our servers are protected by firewalls, intrusion detection, and regular security audits. Only authorised staff with a need-to-know can access your data.

Cookies and tracking on winjudi

We use cookies to keep you logged into winjudi and to remember your session preferences (language, theme, recently viewed markets). These are session cookies that expire when you close your browser, or persistent cookies that last for a set period if you choose "remember me" during login.

We do not use cookies to track you across other websites or to build a profile for targeted advertising. We do not serve ads on winjudi, so no advertising networks have access to your data.

You can control cookies through your browser settings. If you disable cookies, some winjudi features may not work correctly (you may need to log in repeatedly).

Jurisdiction and international data transfers on winjudi

We operate winjudi from jurisdictions that permit online gaming and sportsbook services. Our servers may sit outside Indonesia, potentially in countries with different data protection laws. When your data moves across borders, we encrypt it and ensure it remains protected by data protection agreements equivalent to Indonesian standards.

If you have concerns about your data being held outside Indonesia, contact our support team. We can discuss our specific data location and security practices.

Changes to our winjudi privacy policy

We may update this policy if our practices change or if new regulations apply. When we make material changes, we notify you via email or a prominent notice on your winjudi dashboard. Your continued use of winjudi after the notice means you accept the updated policy. If you do not agree, you can close your account and withdraw your balance.

Contact us about privacy on winjudi

If you have questions about how we handle your data, want to exercise a privacy right, or suspect a data breach, contact our support team through your winjudi account dashboard, email, or phone during advertised hours. We support inquiries in English and Indonesian.

Our team can help with data access requests, account deletions, privacy complaints, or technical concerns about data handling. If you are based in Jakarta, Surabaya, Bandung, or Medan and prefer to contact us locally, our support team can arrange calls within standard business hours.

We take privacy seriously because your trust in winjudi depends on it. Every piece of your personal data — whether it is your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), your identity verification documents, or your transaction history across Liga 1 betting, esports markets, or live-dealer tables — is handled with encryption, limited access, and clear purpose. If you ever feel your privacy has been compromised, escalate the issue to our support team immediately.